Frequently asked questions

SmartSwapEU is an easy, simple and fast cryptocurrency exchange service. Our mission is to facilitate the process of buying and selling cryptocurrencies through fiat. Our services enable clients (individuals and companies) to buy and sell cryptocurrencies easily and in large quantities. All this without registration and without charging any additional or hidden fees. SMARTSWAPEU is operated by legal entity SMART TECHNOLOGIES, EU registered in Sofia, Bulgaria 2022. Licensed to exchange cryptocurrency for fiat.

All our business is operated by legal entity SMART TECHNOLOGIES, EU registered in Sofia, Bulgaria 2022. (Company code: 207153562) and is registered with Financial Investigation Unit (FNTT).  We are completely registration-free. This allows our clients to avoid identification or financial theft, and we use reliable cryptocurrency trading platforms.

CRYPTO SWAPIN lets you Buy/Sell cryptocurrency in a fast and secure way. Just click on Buy or sell option, choose a cryptocurrency you would like to exchange, enter the amount that you want to buy or sell and address of your digital wallet and click the “Buy (coin) for EUR” button. Then you will need to do a simple verification (ID verification). Once you finish the verification you will see our bank details. Make the bank transfer (in buying case) or transfer cryptocurrency (in selling case). Upload the proof of payment and press the “paid” button. The exchanged coins/EUR will arrive in your wallet/bank account.

We currently support BTC (Bitcoin), ETH (Ethereum) and USDT(Tether), USDC (USD Coin), BNB (Binance coin) and we do other coins on request such as LTC (Litecoin), HT(Huobi token) or XRP(Ripple).

That would depend on your payment and verification speed, it could range anywhere from less than 5 minutes to one business day.

Unfortunately, we only accept direct bank transfers at this moment. Although to make a bank transfer can also be very fast and you can get the coins in less than 1 hour.

Accordion ContentWe support all countries except for those listed in the following list: Click here

You can send us an email at support@smartswapeu.com

The short answer is “YES”, but it’s depending on the amount and various other factors. Our compliance team will guide you through the process and you will receive exact instructions once you have initiated a trade with us. We usually ask for identity verification and KYC/AML documents only on your first purchase.

Being a licensed crypto exchange, we are required to comply with anti-money laundering and terrorist financing regulations to prevent frauds from using our services.

The procedure for processing and protecting your data takes place entirely on the side of our third-party partner “SUMSUB”. Sumsub adheres to the principles of personal data protection as envisaged in the EU GDPR and UK GDPR. It is an industry-leading compliance solution for safer Know Your Customer (KYC) processes.